Introduction
Fairfax Homes Remodeling ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website (FairfaxHomesRemodeling.com) or submit a request for service.
Information We Collect
When you submit a form on our website, we may collect the following information:
- Your name
- Your email address
- Your phone number
- Your home or project address (including ZIP code)
- Information about your remodeling project
- Technical information such as your IP address, browser type, and how you arrived at our site (including UTM parameters and referral source)
Consent to Be Contacted
By submitting any form on this website, you expressly consent and authorize Fairfax Homes Remodeling and our network of approved remodeling contractors and service partners to contact you at the email address, phone number, and physical address you provided.
This contact may include calls, text messages (SMS), and emails regarding your project inquiry, scheduling consultations, providing quotes, and follow-up communications. You agree that this contact may be made using automated dialing systems, pre-recorded messages, or artificial voice messages, and that consent is not a condition of any purchase.
Standard message and data rates may apply for SMS communications. You may opt out of receiving marketing communications at any time by replying STOP to any text message, clicking the unsubscribe link in any email, or contacting us directly.
How We Use Your Information
We use the information you provide to:
- Match you with the most appropriate remodeling contractor in our network
- Schedule consultations and provide project estimates
- Respond to your inquiries and provide customer service
- Send you updates about your project, appointments, and related services
- Improve our website, services, and marketing efforts
- Comply with legal obligations and protect against fraud
Sharing Your Information
We may share your information with:
- Approved contractors and service partners in our network who can serve your area and project type
- Service providers who help us operate our website, communications, and business (such as hosting, analytics, email, and SMS providers)
- Legal and regulatory authorities when required by law or to protect our rights, property, or safety
We do not sell your personal information to third parties for their independent marketing use.
Cookies and Tracking
Our website uses cookies and similar technologies (including Google Tag Manager and analytics tools) to understand how visitors use our site, measure marketing effectiveness, and improve user experience. You can control cookies through your browser settings, but disabling them may affect site functionality.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications
- Withdraw consent to be contacted
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our website at FairfaxHomesRemodeling.com.